Dear new Client,
We are so excited to have you as part of the Courtney Insurance Solutions family. We take great pride in our agency, community and clients. As your independent Agent we offer choice, provide a high level of service and are local to your community. But what does that really mean? Can’t other agents say the same thing about their business? Here is how we are different:
Choice: as an independent agent, we offer a choice of multiple insurance carriers, coverages, price, and more. Our main focus is to find the insurance coverage that best suits your financial needs and gives you the best options. In addition, we know you have a choice when selection a local independent agent. We want to continue to show how we earn your trust through our regular communication, personal relationships and community involvement. We want you to be a part of our agency and join us in having fun!
Provide High Level of Service: to us, service means you will know who our staff Members are-and not just the usual run of the mill insurance stuff. You know them as People and we want to know the same about you. So when you call you will know who you are talking to! We will also be available in the event of a claim. Being independent we work for you, not he insurance companies. We will be there to make sure your interests are protected and forgotten.
Local: When most people say they are local they mean they have an office in your Community. While that is true of us, when we say we are local we mean we are a part of of your community. We are involved with local and national charities and organizations that benefit where we live. We believe that if we put our time and money where it matters the most we all benefit.
So what’s next? Please read through the rest of the Welcome Packet for more information on the Agency. Keep it with your files for safe keeping and future reference. If you have any questions, please go to the “Our Staff” page and give any one of us a call. We would be more than happy to assist you.
Again, thank you for being a part of the Courtney Insurance Solutions family where our community is family and our family is our community.